Shipping Policy

LAMILL is committed to freshness and superb quality. Therefore, we ship our coffee, tea and other items within 24-48 hours after an order is placed. We do not guarantee same day shipping, but will ship orders if fresh stock is available. We will notify you if there are any delays due to out of stock items as soon as we receive your order. We won't charge you until your item is shipped. Orders are not processed on weekends and holidays. Orders 75.00 or more have free ground shipping. This only can apply to the US and excluding Alaska and Hawaii.

Returns

*100% Product Guarantee*
We guarantee your satisfaction 100%. If there is any problem or question
regarding your shipment, please contact us immediately by phone at
626.202.0100 (Monday-Friday 9am-5pm PT)

*Return Policy*
If any coffee or tea product fails to meet your expectations, we will
replace it or refund the full cost of the product, including shipping,
within 30 days of purchase. Accessories may be returned, unopened for a
full refund within 30 days of purchase. Shipping Charges will apply.
LAMILL strives to provide excellent Customer Service, and we will do
whatever we can to ensure that you’re satisfied.

Should you feel the need to return an item, please contact Customer
Service first and we will arrange for return shipping. Please do not
return coffee, tea or food items. You can contact our Customer Service
office at 626.202.0100 (Monday-Friday 9am-5pm PT)